Privacy Policy

Transparency about how we handle your data.

Last Updated: December 16, 2024

1Introduction

Welcome to Intenrix ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy applies to our automation platform, website, and related services (collectively, the "Service").

2Data We Collect

We collect information to provide better services to our users. The types of information we collect include:

  • Account InformationWhen you sign up, we collect your name, email address, and authentication credentials.
  • Instagram DataPage name, ID, incoming DMs, and public profile info of interacting users (via Graph API).

3How We Use Your Data

We use the information we collect for the following purposes:

  • To obtain and process messages from your customers to generate orders.
  • To authenticate your identity and secure your account.
  • To improve our AI intent detection algorithms (in an anonymized manner).
  • To comply with legal obligations.
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Note on Instagram Data: We do not sell your Instagram data. We only use it to facilitate the conversation management and order creation features you have authorized.

4Data Sharing

We do not share your personal information with companies, organizations, or individuals outside of Intenrix except in the following cases:

  • With your consent: We will share personal information with companies, organizations, or individuals outside of Intenrix when we have your consent to do so.
  • For legal reasons: We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure is reasonably necessary to meet applicable laws.

5Retention & Deletion

We retain your data only as long as necessary to provide the Service. You may request deletion of your account and associated data at any time by contacting us or using the delete account feature in your settings. Upon deletion, we will remove your access tokens and delete all synchronized message history from our servers.

6Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]